At our recruitment
launch event yesterday in UWE’s Department of Computer Science and Creative
Technologies we were able to tell students about the variety of roles available:
Connect<>Lockleaze Project
>Connect Lockleaze is about working with
people who are digitally excluded.
>UWE and HP have collaborated to support
local people to access and use computers and the internet and get FREE help
to improve their IT skills.
>In an increasingly digital age, there is
a huge need to help people take their first steps and discover the uses of
computers and the internet!
>Volunteers will be based at one of 3
community centres in Lockleaze, right next to Frenchay Campus. There are lots
of ways to get involved!
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Basic IT Skills
Tutor
- Role Description - Volunteers will be
helping people 1:1 to get more confidence using computers. You will help
local people to find their way around a computer, use the internet and
learn other basics like creating simple documents. There is a huge demand
for 1:1 tutoring to encourage people to take their first steps using
computers and the internet.
- Skills - If you would like to
see people learn and grow in confidence, this is the role for you! If you
have a particular interest like digital photos, social media, skype
or online shopping, then you can help to lead a short session on a topic! Basic
IT Skills are necessary.
- Time commitment - Sessions will run on Wednesdays,
13:30-15:30 during term time. Generally you would be expected to attend
every week.
Community Hub Leaders
- Role Description - Assist local people to
use open access, free computer facilities in the community. You will be responsible
for welcoming visitors to one of the centres, showing first time users how
to log on and get started and provide basic help and troubleshooting.
- Skills - You need to enjoy
working with people, and be willing to help them get the most out of the facilities.
You will need a good knowledge of IT though you do not need any particular expertise. You
need to feel confident about helping with things like printing problems, basic formatting
of Word documents and internet searches. Crucially you will be a friendly
and welcoming face encouraging people to have a go. You will need to
adapt to the different ages, abilities and needs of users.
- Time commitment - As you will be
responsible for setting up the facilities and assisting users at open
access drop in sessions, it is very important that you commit to the
sessions you volunteer for. You would volunteer
once a week for a maximum of 3 hours.
Technical Support Team
- Role Description - As part of the
tech support team, you would be responsible for providing regular maintenance
of the PCs and laptops. This might include software updates, managing user
accounts, adding and removing software programmes, deleting out of date
files, adding devices to the network and providing troubleshooting support.
- Skills - You must be
familiar with Windows 7, and familiar with the administrator functions. As
part of the support team you will be required to work as a group to
determine the best IT solutions to meet the needs of the 3 IT hubs and
their users. A knowledge of internet security is also of value and a willingness
to research and work together to solve problems.
- Time commitment - This is a
flexible role though you will be expected to undertake the role on the 3 sites in
Lockleaze, planning your time around the centre opening hours and preparing
to volunteer in advance of courses and events to ensure the IT is set
up in advance. Regular maintenance sessions will be planned with you. These
would be scheduled once a month during term time, but other sessions will
be required particularly around special events, and you will have the option
of being on-call to help solve problems as they arise!
Web Designer/Web
Master
- Role Description - Initially you
will help to set up something with free hosting, like a google site. This is an
opportunity to develop a web structure to accommodate a variety of content, including
course listings, news, case studies and images. You will be working alongside
the coordinators of the "Connect<>Lockleaze" project to
develop and maintain a website as a useful resource for local people
that could encourage people to get involved in community learning. We have bought our
domain name so we are ready to get started! We need a few volunteers who
can help to write copy for the site as well as design and build it! Depending
on your strongest skills we can find a role for you in maintaining the
site.
- Skills - You need to be
confident in either your web design skills, including CSS and web standards,
or in your ability to plan a structure or general writing skills. You'll
also need to have good time management skills to meet relevant deadlines.
- Time commitment - This role is very
flexible. We will arrange regular meetings/communication with you, and
you can volunteer remotely too. You will need to prioritise your workload, particularly
when adding/updating information that might be time/date specific. We expect
you to volunteer for at least one term.
How to get involved
Contact Jo, the
Volunteer Co-ordinator for the Project: e-mail jo.earl@uwe.ac.uk, phone
0117 328 2513 or drop into the Octagon on Frenchay Campus.